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Hours

Mon 09:00 — 17:00
Tue 09:00 — 17:00
Wed 09:00 — 17:00
Thu 09:00 — 17:00
Fri 09:00 — 15:00

Email

Phone

+49 5272 6068910

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Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):

https://ec.europa.eu/consumers/odr